Terms & Conditions
The Mellow Wines (the “Company” or “The Mellow Wines”) has all the right of
this website (the “Website”); no one can copy and/or imitate all the
designs and information, including all images, photos, and content
(“information”). The Mellow reserves the right to withdraw or amend any
information in the Website without prior notice. Customers are
responsible to check our Website regularly. The use of this Website and
the products and services available through this Website are subject to
the following terms, conditions, and notices (the “Terms and
Buyer expressly agrees that Seller’s Invoice and these Terms and Conditions of Sale represent the complete agreement of the parties with respect to the sale of the product(s) listed on the Invoice and no different or additional terms or conditions in Buyer’s purchase order or in any other prior or subsequent communications in any way adding to, modifying or otherwise changing these Terms and Conditions of Sale shall be binding upon Seller.
acceptance of orders
All orders will be processed by Ordering System of The Mellow but our members will check counter-check each order one-by-one. Please allow 3 working days for your order processing. Once the order being processed, The Mellow Wines will notify you via email. Please be noted that the right of sales of any goods is retained by The Mellow Wines. The Mellow Wines reserves the right to proceed or cancel any order. For order canceled by The Mellow Wines, full payment being made shall be refunded in due course.
The Company shall make every effort to ensure that prices, details and
sizes of Products on this Website are up to date. Prices are subject to
change without prior notice and all orders are subject to the Company’s
acceptance at its sole discretion and stock availability. If our Company
discovers an error in the price of any Product which you have ordered
our Company will inform you of this as soon as possible and give you the
option either to reconfirm your order at the correct price or to cancel
it. If our Company is unable to contact you, our Company will treat the
order as cancelled. If you cancel and you have already paid for the
Products, you will receive a full refund.
Unless otherwise agrees in writing signed by officer of Seller, all delivery dates are estimates Seller shall use its reasonable efforts to deliver all Product within the time specified; however, in no case shall Seller be liable for any expense, loss or damage whatsoever suffered by Buyer as a result of the Seller’s failure to deliver Product by the specified date.
transportation and risk of loss
The method and route of shipment are at Seller’s discretion unless Buyer timely supplies explicit instructions otherwise. Title to the Product passes to Buyer when Product is delivered to the selected carrier, even if Seller made a nonconforming tender. Buyer attempts to revoke acceptance of the Product, or Buyer repudiates this document after the Products have been identified hereto.
No cancel of order will be accepted. All products sold are sealed by original distilleries, bottlers or merchants unless stated otherwise. Every bottle will be checked by our staff before shipped, and those special, rare or old bottles will be individually examined and photo recorded. The circumstances for return and refund for order should be uncommon. If there is such unexpected situation for request of return and refund for order, please submit the details of the problem at our website. Please note that request for return and refund for order shall be raised within 14 calendar days upon delivery arrived.
linking to this Website
You may link to this Website, provided you do so in a way that is fair
and legal and does not damage our reputation or take advantage of it,
but you must not establish a link in such a way as to suggest any form
of association, approval or endorsement on our part where none exists.
Disclaimer of Liability
The material displayed on this Website is provided without any
guarantees, conditions or warranties as to its accuracy. Unless
expressly stated to the contrary to the fullest extent permitted by law,
the Company hereby expressly excludes all conditions, warranties and
other terms which might otherwise by implied by statute, common law, or
the law of equity and shall not be liable for any damages whatsoever,
including but without limitation to any direct, indirect, special,
consequential, punitive or incidental damages, or damages for loss of
use, profits, data or other intangibles, damage to goodwill or
reputation, or the cost or procurement of substitute goods and services,
arising out of or related to the use, performance, or failures of this
Website or the Linked Sites and any materials posted thereon,
irrespective of whether such damages were foreseeable or arise in
contract, tort, equity, restitution, by statute, at common law or
otherwise. This does not affect the Company’s liability for death or
personal injury arising from its negligence, nor for fraudulent or
negligent misrepresentation, which cannot be excluded or limited under
submission of material
By submitting any material to us, you automatically grant the Company
the perpetual, exclusive right and licence to use, reproduce, modify,
edit, adapt, publish, translate, create derivative works from,
distribute, perform and display such material (in whole or part) and/or
incorporate it in other works in any form, media, or technology now
known or later developed. In certain circumstances, the Company may also share your contribution with trusted third parties. By submitting any material to us, you agree to use the Website in accordance with the Terms of Services.
You agree to fully and irrevocably indemnify, defend and hold harmless
the Company, its directors, officers, employees, consultants, agents and
affiliates, from any of all third party claims, liability, damages
and/or costs (including, but not limited to, legal fees) arising from
your use of this Website or your breach of the Terms of Service.
(a)All risks in the Products shall pass to you upon collection but title
to all Products supplied shall remain with the Company until all sums
due are paid in full. The Company has the right to retrieve any sold
Products if full payment is not received.
(b) Our Company accepts payment by bank transfer only. All product prices listed are in Hong Kong dollars.
(c)The Company may from time to time set credit limits for individual customers and the Company reserves the right to limit sales including the right to decline sales to any customers.
It is illegal to sell alcohol to people under the age of 18 under Hong Kong jurisdiction. By placing an order, the Customer confirms that he/she is 18 years old or above (in case of a Hong Kong resident), or at or above the legal drinking age in his/her login to purchase alcohol products and a person aged 18 or above (identification required) must be present to take delivery (within Hong Kong) or delivery shall be withdrawn and attempted at another time agreed.